FAQ

Do we need to be home for our estimate?

You do not need to be home, we can simply come get some measurements and swiftly get the estimate to you via text/email.

Do we need to be present when you clean the property?

No, you do not have to be there, we pride ourselves in level of trust and integrity we provide to our clients. We do however like to ask that you try to be there upon finishing the project to do a walk around with you to make sure there are no questions or concerns you may have before we load up leave.

Do I need to remove items from against my property and move vehicles off the driveway?

Yes if you are able to move the patio furniture or anything else that might be in the way we would prefer them be moved. Vehicles must be moved away from the house as well.

How much does your service cost?

We provide free estimates. Our prices are based on the following: Square footage of the surface, number of stories, accessibility, and the time & materials needed to perform the work.

What if it is supposed to rain or is raining at the time of my appointment?

The weather changes so often that we like to keep scheduled appointments up until the day before considering rescheduling. We can still perform our services in light to moderate rain. If the weather does not permit us to keep our appointment, we will reschedule for the next business day if possible.

What is your method of cleaning?

We treat your exterior surfaces with an exterior soft washing high flow method that eliminates mold, mildew, algae, and all other organic growth with the use of a 100% Biodegradable Solution that will extend the life of your exterior surfaces and not cause damage by applying high pressure to sensitive surfaces.

Do you offer a satisfaction guarantee?

Yes, if you are not completely satisfied, simply let us know and we will come back and fix the problem. We make it our priority to exceed your expectations. We want to earn loyal, lifetime customers who are confident in referring us to family and friends.

How often should I have my home Soft Washed?

With soft washing, your siding should stay free and clear of algae for a minimum of 2 years if not longer. Traditional pressure washers usually have to clean the siding every season because the underlying root system is not being killed off.

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